Working for certain ride hailing firms may be sustainable for the ride hailing firm - but what about the driver?
The High Street agent is not dead; it is a sleeping Tiger. What must we do to re-configure our approach to selling holidays?
A "Test Case" means that the Lufthansa, Austrian and Swiss "Light" fares from the UK can be changed for a fee. Why the c
Norwegian Airlines continue to eat away at the legacy routes across the Atlantic. Great value but can Norwegian make a go when so many other
Monarch Airlines say their website is cheaper than buying through an online agent. Are they right? "Yes", is the short answer.
Fares are increasing. Since last year, some fares for travel outside of the Coach cabin have increased by nearly £1,000.
A recent Twitter storm involving the removal of a United flight in America has led to the universal condemnation of United Airlines with passengers threatening to boycott the airline and calling for the head of United's CEO. To my mind, this is wrong. I do not blame "United Airlines" at all. In November, last year a United Airlines Captain was praised for diffusing an air rage situation, simply by speaking over the intercom. I am sure United have many dedicated and hard-working crews who take pride in trying to offer their passengers a comfortable and stress-free journey. So who is to blame for this incident? To my mind, it is the Purser (or whatever they call the head of the cabin crew, the
You all know this, of course, but it is just as well to make sure that some basic travel requirements are noted. In order to complete this excercise, I need you to get out your passport. Yes, your passport.... that thing you throw in your suitcase, shoulder bag or pocket without so much as a second glance. What we need to do, is read the details page. Firstly note your name. This is the name that must appear on each and every flight booking. I am not being flippant, it can be natural to say I am "Ted Jacks" - given many people have unusual names, an agent may well enter Ted Jacks - and you would be surprised how many people respond positively, when I (or other agents say: "Is that the name t
Is Aritficial Intelligence a good idea? Are robots a good idea. Nort really. Because the old maxim applies: "Garbage in...
Perhaps the airline business could learn something from British pubs. Similar problems - different approach.
